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We’d love to hear from you! Whether you have a question about our products, need assistance with an order, or just want to give us feedback, here’s how you can reach us:
Customer Service:
Frequently Asked Questions:
How long will shipping take?
We ship orders within the contiguous U.S. via UPS, FedEx or USPS. We also ship Motor Freight if customer can handle pallets. Our maximum ship weight per pallet is 1500 lbs. Delivery times vary from 2 to 7 business days, depending on where you are located. Custom items may require additional time and charges, if a shipment requires additional charges you will be contacted for approval before shipping.
Exactly when will my package be delivered?
Most ground packages are delivered to residential addresses Monday through Saturday between 9:00 a.m. and 8:00 p.m., and to business addresses during their normal business hours Monday through Friday. Most ground packages cannot be scheduled to arrive at a specific time of day.
What about Expedited shipping service?
Please note that the UPS/FedEx, Service Guarantee applies only to business days, and excludes weekends, holidays, and other events that may occur.
Scheduling a delivery time?
Not typically, What time your package arrives is determined by the delivery driver’s route in your area.
Are deliveries made on weekends?
No. Deliveries are made on business days, Monday-Friday, excluding certain Holidays. Special arrangements must be made for weekend deliveries.